MRSi 2025: Lights, Camera, Action - The Stars of ART
Interactive Workshops: Effective Strategies for Working with Difficult Patients CME/CE APA
| Date | Friday, June 6, 2025 |
| Time | 1:00pm - 1:45pm CST |
| Location | Superior |
Summary
This workshop presents effective strategies for managing emotionally challenging or “difficult” patient interactions. By understanding the psychological roots of distress and applying trauma-informed, empathetic communication, staff can enhance care quality while maintaining professional boundaries and emotional resilience
Learning Objectives
- Identify common psychological triggers that may lead to challenging behavior in fertility patients
- Apply trauma-informed and empathetic communication strategies to de-escalate emotional tension
- Establish and maintain appropriate boundaries with patients to support both care and staff well-being
- Recognize when to refer patients to reproductive mental health professionals for additional support.
Silvia Fox, PsyD